1. Introduction
Welcome to ShivamoggaLodges.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website.
2. Information We Collect
We collect information you provide directly to us:
- Name, email address, and phone number when you register
- Lodge details including address, photos, and pricing
- Payment information processed securely through Razorpay
- Reviews and ratings you submit
We also collect information automatically:
- Log data including IP address, browser type, pages visited
- Click tracking data for analytics
- Device information and approximate location
3. How We Use Your Information
- To provide and maintain our directory service
- To process payments and manage subscriptions
- To display your lodge listing to travellers
- To send OTP for password reset
- To send important service notifications via email
- To improve our website and services
4. Information Sharing
- Lodge name, phone number, address and photos are publicly displayed
- Payment information is processed by Razorpay
- We may disclose information if required by law
- We do NOT sell your personal information to third parties
5. Data Security
We implement appropriate security measures to protect your information. Passwords are encrypted using bcrypt hashing. Payment information is processed securely by Razorpay.
6. Cookies
We use cookies to maintain your session when logged in. We also use analytics cookies to understand how visitors use our website.
7. Your Rights
- Access your personal data we hold
- Request correction of inaccurate data
- Request deletion of your account and data
8. Contact Us
For privacy-related queries: admin@shivamoggalodges.com | Shivamogga, Karnataka, India